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| Home > Skyfacet Returns
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Sky Facet Return |
Sky Facet has a 30 day return policy on all items (Except Custom Made & Engraved Jewelry).
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Here are the guidelines for Sky Facet jewelry returns and exchanges:
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1. Customers Must Contact Sky Facet via Telephone (877) 800-8307 about return’s or exchange. After receiving a return verification code from Sky Facet fill out the Sky Facet return application send it along with the Original Invoice. Packages without a return form or Verification number will not be accepted (The Sky Facet Return Form must be entirely filled out).
2. After repackaging the returned item with all the original packaging Jewelry Boxes have a $25.00 replacement Fee and Appraisals have a $10.00 Fee. The Diamond Certificate has a $255.00 replacement Fee. For Security purposes do not write SkyFacet, SkyFacet.com, Jewelry or Diamond on the outside of the box.
3. Insure All Packages Sky Facet recommends using an insured delivery service with a tracking number (USPS Priority Registered Mail, FedEx Express). Sky Facet is Not Responsible for Items Lost or Damaged while shipping.
4. After receiving the package with all the Necessary Packages and documents a Sky Facet certified Jewelry and Diamond inspector will thoroughly check for any damages, or any alterations by a non Sky Facet jeweler. In no way can Sky Facet accept damaged or altered jewelry by a non Sky Facet jeweler (Polishing, Engraving, Resizing etc.).
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5. Send Package to:
SF LLC
17east 48th Street
Floor 6
New York, NY 10017
Questions please do not hesitate to call us (877) 800-8307 or email Info@SkyFacet.com
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| "The smartest choice for shopping for diamonds and fine jewelry on the internet. If Dell & Mercedes had a baby it would be SkyFacet.com"
- For The Bride |
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| Sky Facet diamond engagement rings are custom manufactured to each and every order means NoMiddleman. |
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| "With endless customizing features that let you spend as much as you want on your ring jewelry stores are nothing but a mere reflection of the past."For the Bride Magazine |
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